If you disagree with any part of these terms and conditions, please do not use any of the Services provided by the owner of the Site.
The term ‘you’ refers to the user (User) or viewer of our website. By using our Web site you are a User of the Site and therefore you agree to our General Terms. You must read carefully these General Terms every time you access the Site as they are subject to change.
The Site owner reserves the right to make, at any time and without notice, any changes or updates to the content and services; to these General Terms and to those elements related to the design and configuration of the Site. In any case, the current General Terms shall be those appearing on the Site at any time or those expressly accepted by you at the time of formalizing the Service agreement.
The Company makes available to all Users these General Terms, which can be printed at any time. In addition to this you may contact the Company for any doubt regarding these General Terms via any of the means provided in Clause 1.
In compliance with the provisions of Article 10 of Law 34/2002 of 11 July, on Services of Information Society and Electronic Commerce, the following provides general information about the Website:
MEDTEP is the owner of the exploitation rights of a program whose primary function is to allow and facilitate professionals to manage their own databases of patients and other documents (hereinafter "Software"). The Company allows freelancers or commercial organizations (hereinafter "Users") to hire some or all of its services through the Site in any of the procedures laid down in these General Terms which include: a) right to use the software b) migration service c) right to access and participate in the Blog of the Site, open to all users and d) Right of personalized assistance (hereinafter “Services”).
Access to the Site is free, except for what is relative to the cost of the connection through the telecommunications network that you contract with a network service provider.
In order to apply for the Services offered by the Site it is previously necessary that you sign up as described in these General Terms and the Site itself.
The data entered by the user must be accurate, up-to-date and real. If the User is assigned a password, the User will be responsible at all times, assuming responsibility for any damages arising from its misuse, as well as the sale, disclosure or loss of it. To this end, access to restricted areas and/or use of the services and content made under the password of a registered User shall be considered as made by that registered User, who will be responsible of the use and access to the Site in every case.
The User may freely browse the entire contents of the Site except for those established by these General Terms and in any case within the constraints of the current legislation of Spain.
The User agrees to use the Site and all content and services as provided by law, morality, public order and these General Terms. Also undertakes to make appropriate use of services and/or contents of the Site and not using them for illegal or criminal actions, which infringe the rights of others and/or violate the regulations on intellectual property, or any other applicable legal standards.
By way of example, and in no way limiting or excluding, You agree that you shall not:
The User agrees to indemnify and hold the Company harmless against any possible claim, fine, penalty or sanction that may be obliged to endure as a result of a breach by the User of any of the usage rules listed above.
The Company reserves the right to revise the content and deny access to any User who violates any of the obligations under these General Terms. It also reserves the right to undertake all actions against that User, legal or otherwise deemed appropriate as well as to delete comments that could have been included in the Blog service stated above and considered by MEDTEP as directly attempting with the conditions of these General Terms and particularly in what is indicated in the present Clause.
The Company informs that there may be areas of the Site which could be governed by specific Terms and Conditions. This circumstance will always be previously advised to the user in the same Site in a explicit and clear manner.
Services identified in the previous Clause 2 consist of:
In any case the process of contracting the services through the Site by a User shall be as follows:
MEDTEP offers different types of services, which are known as plans. The various plans are as follows:
Some functionalities are only available upon request. You will find the information on how to activate these functionalities on the corresponding sections of the platform.
All plans allow unlimited use of the platform as long as there is not a misuse of resources or their use is against the law, morality, public order or these General Terms. In such case the Company reserves the right to warn the User and in case the User does not rectify its mode of using the Platform it will be cause for contract termination by MEDTEP. It will considered misuse of the Platform if it is used as an online hard disk or if managing large amounts of data for non medical use. The attempt to enter other accounts from within the platform is also considered illegal and will be reported to the authorities as an attempted fraud.
If you require more cloud storage or want to add a functionality please contact us at plans@.
MEDTEP, with its OpenData orientation, allows to download the data locally by using the 'export' button located on the platform. This button allows the user to download all medical records of any patient in the platform. For the basic and plus accounts data can only be downloaded once a month. If the user requires more downloads this will be agreed with MEDTEP depending on the case type.
All prices shown in the table above do not include indirect taxes applicable to each case. These indirect taxes will be calculated after contracting any of the service plans. In any case, prices are final and thus, the User shall not pay any additional amount other than indirect taxes if applicable, unless prior written agreement between you and the Company.
Users will complete the Services agreement through the payment thereof. Payment is via credit card or debit card (Visa, Mastercard, American Express, Visa Electron and/or other similar cards), and it will be charged to the User's account at the time of purchasing or within seven (7) days from the time of the purchase.
At the time the User completes the purchase the User must provide all information which would be required during the process and will vary depending on the bank issuing the credit or debit card being used. For this purpose it is recommended that you confirm with your bank which data will be required to complete the payment.
In any case, the information provided by the User during the payment process will be handled through "secure on-line payment gateways" and therefore in no case will MEDTEP store or have access to these data.
The User agrees to communicate by any means specified in Clause 1 and in the shortest time possible, any improper or fraudulent charge to the card used to complete their purchases. The Company will thereafter make the necessary verifications pledging to keep the User informed at all times of the evolution of the matter.
Any user that requires the issuance of a Services invoice will be able to send a request through the Site. You will need to send an e-mail to: help@ with the subject "Invoice". In this case, the invoice will be sent by email within the next 15 business days.
In case of renewal of the Service as described in the Clause 12 this process will be done automatically.
From time to complete the Services agreement with MEDTEP, the User will receive a confirmation email to validate the same e-mail address. Once validated, the user may use the Software. In any case, the administrator User can create a new login and password for its partners and employees being this action a direct responsibility of the User and exempting MEDTEP of any responsibility.
Service plans are hired for an indefinite period being the User able to unsubscribe at any time by giving notice 72 hours in advance. In cases where the User agrees to terminate the Service, MEDTEP will charge the current full month and the User will not be prorated the Services for the remaining days of the contract.
This contract will also be resolved in the following cases:
The termination of this agreement by any of the circumstances referred to above shall entitle the Company to prevent access to the Service User can retrieve the data entered in uClinics.
MEDTEP as a processor of all personal data held by the users, will have access to the data of all services contracted by the Users.
MEDTEP as processor:
Meanwhile, the User agrees to comply with all obligations that the data protection legislation mentioned states for the data controller, undertaking to exonerate MEDTEP for any damages, penalty or fine, including reasonable attorney's fees and attorney, to which it is imposed as a result of the failure of the promoter of the provisions of that law.
MEDTEP guarantees the correct operation of the Software and the proper provision of the Services but shall not be liable for any damages that could be generated to the users in those cases where there are fraudulent or negligent actions of third parties, illicit or illegal situations or unforeseeable causes. Consequently in this warranty is not included any defect, error, lost document or information and general damage suffered by users or the information and documentation introduced in uClinics.
MEDTEP does not assume any responsibility for updating the Site to keep information current and does not guarantee that the information published is accurate or complete. Therefore, the user shall confirm that the information published is accurate and complete before making any decision related to any services or content described on the Site.
User access to the Site does not imply any obligation for MEDTEP to monitor the Site for the action of viruses, worms or other malicious software. The User is, in any case, the responsible of using tools to detect and eliminate malicious software.
MEDTEP is not responsible for any damage caused to the software and hardware of the users or third parties during use of the services offered on the Site, or for any damages of any kind caused as a result of failure or disconnection of the telecommunications network that may produce the suspension, cancellation or discontinuance of the Site service while using it or prior to it.
User acknowledges and agrees that the use of the Site of the Company and the information contained therein is at your sole risk and full responsibility, exempting the Company from any claim for damages arising therefrom. The Company is not responsible for the following damages that may arise, by way of example and without any limitation:
The Website may contain links that allow access to other web sites with which the Company is not responsible for in therms of the accessibility of these external sources or their contents. In this sense, the User assumes sole responsibility for any damage or loss that may result from you access to such services and content hosted outside the Company. In addition, the Company is not responsible for the content of advertising or other materials that these pages contain. In no way is the responsibility of the Company, directly or indirectly, any loss or damage resulting from use or reliance on such content, goods or services displayed on these pages. All complaints and claims caused by an external link should be directed to the advertiser, the manager of the page or its webmaster.
Regarding the links established by other pages in this Website and in case any user, entity or website wants to establish some kind of link to the Site it shall meet the following specifications:a) the link must be absolute and complete, ie, must take the User to the Company's own address and must include the full extent of the display of the page. In no event unless expressly authorized in writing by the Company, the page containing the link may reproduce the Site, include it as part of its website or in one of their "frames"; or create a "browser" on any page of the web, b) the owner of the page that provides the link must act in good faith and not attempt to adversely affect the reputation or good name of the Company, and c) It shall not be displayed any elements of the text of the mark or logo, domain name or the name of the Company, as a keyword ("meta-tags" or "meta-names") to search for on websites through search engines.
17.1. The text, images, sounds, animations, software and Software and other content included on the Site and the Site itself, which may be protected by the rules of intellectual property, are subject to the rights of intellectual property and are the exclusive property of the Company or the natural or legal persons, authors or licensors, if any, and consequently you acknowledge that you do not have any right over them and the fact to visit the Site does not grant any rights in this regard.
The information contained in the Website is owned by the Company and/or its authors and works are considered protected under the provisions of Royal Decree 1/1996 of 12 April, approving the text Consolidated by the Intellectual Property Law.
“MEDTEP”, “uClinics” or “uPatient” are legally registered trademarks. It is absolutely forbidden any kind of use or reproduction of these terms without prior written permission of the Company. It is also completely forbidden any use of similar identifying signs that could lead to confusion about their origin or ownership without prior written permission of the Company.
17.2. In relation to the Software and the term of this contract, the Company offers the User a license subject to the following conditions:
In the event that any condition or clause of these General Terms is declared partially or wholly invalid or unenforceable, such invalidity or unenforceability will affect only that provision or part thereof, being considered as not stated in these Terms, following into force the rest of the General Terms.
These General Terms and their interpretation is governed by the laws of the Spanish State and specifically the provisions of Law 7/1998 of 13 April, on General Conditions of Contract, Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December, approving the regulation implementing the Organic law 15/99 of 13 December 1999 on the Protection of Personal Data and the Law 34/2002 of July 11 on Services Information Society and Electronic Commerce, among others.
Contracts between MEDTEP and Users shall be held in Barcelona and being therefore competent the courts of that place to resolve any conflicts that may exist between the parties, unless the law states otherwise.
The Company makes available the address help@ for notification purposes or for any questions or clarification about these General Terms if needed, together with the HELP page of our Site.